Some of the motivation factors as to why BPO is gaining ground are:
||Factor Cost Advantage|
||Economy of Scale|
||Business Risk Mitigation|
Availability of highly qualified skill pool and faster adoption
of well-defined business processes leads to higher productivity gains without compromising on quality.
Customers across verticals like Insurance, Banking, Pharmaceuticals,
Telecom, Automotive and Airlines seem to be the early adopters of Business Process Outsourcing. Of the vertical listed above
insurance and banking are able to generate bulk of the savings purely because of the large proportion of processes they can
outsource like claims processing, loans processing and client servicing through call centers.
Improvement in cost, quality and productivity has encouraged customers
to rapidly scale up their offshore operations. It is no longer seen as a one-time cost reduction or process improvement but
customers are demanding year-on-year improvements in process metrics.
US corporations have 3 options when considering outsourcing their business
processes, either they outsource offshore, nearshore or onshore.
Database 1 : BPO Service Providers
( BPOSP )
If your company is looking
to outsource business processes, we have compiled a valuable Business Process Outsourcers database that will give
you quick access to leading offshore, nearshore and onshore potential partners, saving you time and money searching for
the right partner.The database has 3800 records of key executives in these companies with full contact information and company
Database 2 : BPO Prospecting
If you are a BPO service provider, we have compiled
a valuable prospecting database of companies in verticals that have an interest and potential to outsource. You will get access
to key executive decision makers who have the ultimate decision in outsourcing technical
support, IT Help Desk services, Customer service, telemarketing, insurance processing, mortgage processing, HR processing,
supply chain services, knowledge services, or finance and accounting services. The database has 12,000 records of key
company executives with full contact information and company coordinates.