Business Process Outsourcing (BPO) is the delegation of one or more IT-intensive business processes to an external provider that in turn owns, administers and manages the selected process based on defined and measurable performance criteria.

Some of the motivation factors as to why BPO is gaining ground are:

	Factor Cost Advantage
	Superior Competency
	Utilization Improvement
	Economy of Scale
	Business Risk Mitigation

Availability of highly qualified skill pool and faster adoption of well-defined business processes leads to higher productivity gains without compromising on quality.

Customers across verticals like Insurance, Banking, Pharmaceuticals, Telecom, Automotive and Airlines seem to be the early adopters of Business Process Outsourcing. Of the vertical listed above insurance and banking are able to generate bulk of the savings purely because of the large proportion of processes they can outsource like claims processing, loans processing and client servicing through call centers.

Improvement in cost, quality and productivity has encouraged customers to rapidly scale up their offshore operations. It is no longer seen as a one-time cost reduction or process improvement but customers are demanding year-on-year improvements in process metrics.

US corporations have 3 options when considering outsourcing their business processes, either they outsource offshore, nearshore or onshore.

Database 1  : BPO Service Providers ( BPOSP )

If your company is looking to outsource business processes, we have compiled a valuable Business Process Outsourcers database that will give you quick access to leading offshore, nearshore and onshore potential partners, saving you time and money searching for the right partner.The database has 3800 records of key executives in these companies with full contact information and company website/coordinates.

Database 2 : BPO Prospecting Database (BPOPD)

If you are a BPO service provider, we have compiled a valuable prospecting database of companies in verticals that have an interest and potential to outsource. You will get access to key executive decision makers who have the ultimate decision in outsourcing technical support, IT Help Desk services, Customer service, telemarketing, insurance processing, mortgage processing, HR processing, supply chain services, knowledge services, or finance and accounting services. The database has 12,000 records of key company executives with full contact information and company coordinates.